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Terms & Conditions

These Terms & Conditions set out the rules that apply when you visit or use WD-40 Casino. Please read them carefully before creating an account, depositing funds or participating in any casino game or promotion.

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1. About these terms

These Terms & Conditions govern your access to and use of the WD-40 Casino website, account services, games, payment facilities, promotions and other services made available through the site. By accessing the website or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

In this article

Additional rules may apply to particular games, promotions, competitions, payment methods or features. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant service or promotion.

These terms are intended to operate alongside applicable Australian laws and any other laws that apply to the services. Nothing in these terms is intended to exclude, restrict or modify any right or remedy that cannot lawfully be excluded, restricted or modified.

Changes to these terms

WD-40 Casino may update these terms from time to time to reflect changes to the website, games, payment services, legal requirements, security practices or business operations. The updated version will be published on the website and will apply from the stated effective date, or from publication where no date is stated. You should review this page regularly. If you continue to use the website after an update, that use will generally indicate acceptance of the revised terms.

The version of these terms applying to your activity will normally be the version available when you access or use the relevant service. You should save or retain a copy for your records if you need to refer to the terms later.

2. Eligibility and account responsibilities

You may use WD-40 Casino only if you are legally permitted to do so in your location. You must meet the applicable minimum age requirement and must not access the website from a place where online gambling is prohibited. You are responsible for checking the laws that apply to you before using the services. We may refuse access where participation is not permitted or where we are unable to verify that the requirements have been met.

To open or maintain an account, you must provide information that is accurate, current and complete. This may include information needed to confirm your identity, age, location, payment method or source of funds. You must update your information if it changes and respond promptly to reasonable verification requests.

Your account is for your personal use only. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You must notify WD-40 Casino as soon as possible if you suspect that your account, password or payment details have been compromised. You are responsible for activity carried out through your account unless you have notified us of unauthorised access and the circumstances reasonably support that claim.

  • You must not create or use an account on behalf of another person.
  • You must not allow another person to use your account or payment method for gambling.
  • You must not maintain multiple accounts unless expressly permitted through the relevant service rules.
  • You must not provide false, misleading or incomplete information.
  • You must not use the services if you are self-excluded, restricted or otherwise prohibited from gambling.
  • You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
  • You must not attempt to avoid security, identity or location checks.
  • You must not transfer, sell or otherwise assign your account to another person.

WD-40 Casino may suspend, restrict or close an account where there are concerns about identity, age, location, security, responsible gambling, payment activity, fraud, collusion, manipulation, breach of these terms or any legal or regulatory requirement. Where permitted, you may be asked to complete verification before an account can be used or funds can be released.

If an account is suspended or closed, you must not attempt to open another account or continue using the services unless permission has been provided. Any decision about an account will be made in accordance with applicable law and relevant internal procedures.

3. Deposits, games and withdrawals

You may only deposit funds using a payment method that is registered in your name or that you are otherwise authorised to use. The available payment methods, minimums, maximums, processing arrangements and any applicable fees may be shown on the website and can change from time to time. You should check the information displayed before making a transaction.

You are responsible for ensuring that your deposits are lawful and affordable. Funds should not be deposited using money needed for living expenses, household commitments or other essential purposes. A deposit may be delayed, declined, reversed or subject to additional checks where required for security, verification or legal reasons.

You should check the amount and payment details before confirming a deposit. A transaction is generally considered accepted when confirmation is shown through the website or recorded in the relevant account system. Payment providers may apply their own terms, processing arrangements or charges, and you are responsible for complying with those requirements.

Games must be used in accordance with the instructions and rules displayed on the website. You are responsible for checking your selections before confirming a bet or other transaction. Once a game entry, wager or transaction has been accepted, it may not be cancelled except where the applicable game rules, technical correction process or law provides otherwise.

Game results and transaction records held in the relevant systems will generally be treated as the record of activity, subject to correction of obvious errors, system faults or other circumstances requiring review. If a technical fault affects a game or transaction, WD-40 Casino may void affected activity or take another reasonable action consistent with the applicable rules and law.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud controls and any applicable rules for the selected method. Funds may be returned to the original payment method or handled through another permitted method. Processing arrangements can vary according to the payment provider, account status, verification requirements and other operational factors. You should ensure that your payment details are correct before requesting a withdrawal.

A withdrawal may be reviewed or delayed if information is incomplete, account activity requires checking, the payment method does not support the requested transaction or additional legal and security steps are required. You should not request or accept a payment that would breach the law or the terms applying to your payment method.

You remain responsible for any taxes, duties, reporting obligations or other charges that may apply to your gambling activity or winnings under the laws relevant to you. You should obtain independent tax advice if you are unsure about your obligations.

4. Promotions and responsible gambling

Promotions, bonuses, rewards and other offers are subject to the specific promotional terms displayed with the offer. These terms may include eligibility requirements, qualifying deposits, game restrictions, expiry dates, wagering or playthrough requirements, maximum values, withdrawal conditions and restrictions on combining offers. You should read the full promotional terms before participating.

Only one offer may be available to a particular customer, household, device, payment method or other qualifying group where stated in the promotion. WD-40 Casino may refuse, amend or withdraw an offer where it has been obtained in error, used in breach of the promotional terms, affected by technical issues or connected with suspicious or abusive activity. Any action taken will be subject to applicable law and the terms of the relevant offer.

Promotional participation must be genuine and consistent with the relevant offer rules. Using multiple accounts, payment methods or other arrangements to obtain an unfair promotional advantage may result in the offer being cancelled and account activity being reviewed.

Gambling responsibly

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and only gamble with money you can afford to lose. Keep track of the time and money you spend, take regular breaks and avoid gambling when you are upset, tired or affected by alcohol or other substances.

  • Set personal deposit, spending or session limits where those tools are available.
  • Do not chase losses or increase your stakes to try to change an outcome.
  • Take a break or request account restrictions if gambling is no longer enjoyable or manageable.
  • Speak with a qualified support service, health professional or trusted person if gambling is causing concern.
  • Do not gamble if you are under the minimum legal age or using another person's account.
  • Avoid borrowing money or using credit to gamble.
  • Consider whether gambling is affecting your finances, relationships, work, study or wellbeing.

You may ask for available responsible gambling controls, such as time-outs, deposit limits, account restrictions or self-exclusion. These controls are intended to support safer play, but you should also take practical steps to avoid access to gambling services during a break. Requests and settings may be subject to applicable processes and cannot be used to reverse completed bets or recover losses.

If you believe that gambling is becoming difficult to control, stop playing and seek support from an appropriate Australian gambling support service or health professional. Friends and family may also be able to help you take a break and manage access to gambling.

5. Website use, privacy and general conditions

Acceptable use

You must use the website lawfully and fairly. You must not interfere with its operation, introduce malicious software, attempt to gain unauthorised access, scrape or copy content without permission, manipulate games or transactions, exploit a fault, use automated systems improperly, or engage in conduct that could harm WD-40 Casino or other users. Suspected vulnerabilities, errors or security concerns should be reported through the available support channels rather than exploited.

Intellectual property

The website, design, text, graphics, logos, software, game content and other materials are owned by or used with permission by the relevant rights holders. Your use of the website gives you a limited, personal and non-transferable right to access the services for their intended purpose. You must not reproduce, modify, distribute, publish, sell or commercially exploit website content without prior permission.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide services, process transactions, verify accounts, manage security, support responsible gambling, prevent fraud and meet legal obligations. By using the website, you agree that necessary service communications may be sent to the contact details associated with your account. You should keep those details current.

Service communications may include account notices, transaction updates, security messages, verification requests, changes to these terms and information needed to administer your account. Marketing communications, where applicable, may be managed through the relevant preferences or unsubscribe process.

Availability and liability

WD-40 Casino will take reasonable steps to operate and maintain the website, but continuous, error-free or uninterrupted availability cannot be guaranteed. Access may be suspended for maintenance, upgrades, security reasons, technical issues, events outside reasonable control or other operational requirements. Internet connections, devices, payment providers and third-party services may also affect your access.

To the maximum extent permitted by law, WD-40 Casino is not responsible for loss caused by your failure to protect account details, incorrect information, misuse of the services, interruption outside reasonable control, unauthorised access resulting from your actions, or reliance on information that is not current. Nothing in these terms limits liability or consumer rights that cannot legally be limited.

Suspension, closure and complaints

You may stop using the website and request account closure through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, promotions, responsible gambling or unlawful activity. WD-40 Casino may retain information where required for legal, security, dispute-resolution or record-keeping purposes.

If you have a question, believe an account or transaction is incorrect, or wish to make a complaint, please use the support or contact process provided on the website. Include enough information to identify the issue, but do not send passwords or unnecessary sensitive information. Complaints may be reviewed using account records, transaction information, game data and other relevant material. You may be asked to provide further information so the matter can be assessed fairly.

If any provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, without affecting the remaining provisions. A failure to enforce a right immediately does not mean that the right has been waived. These terms continue to apply to your use of the services until your account is closed or your access ends.